Here at ExternalWarehouse we're  committed to selling high-quality products you'll enjoy using. But we appreciate that sometimes you might want to exchange or return something you've bought. Please make sure you check your items carefully for any signs of damage before they're used or installed. We advise that you keep your Receipts/Order number as you might need them as proof of purchase. This information can be found on your order confirmation or on the delivery packaging.

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

If there’s a fault with the product

Once your return is received and inspected, we will send you an email
to notify you that we have received your returned item. We will also
notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit
will automatically be applied to your credit card or original method of
payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account or credit card company again as it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a
refund is posted.

If you’ve done all of this and you still have not received your refund yet,
please contact us at externalwarehousestore@gmail.com

Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at externalwarehousestore@gmail.com and send your item to: <My Return Address>

Shipping 
To return your product, you should mail your product to: <My Return Address>

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.